Excellent communication with your clients can make all the difference to success in making them feel you really "get them", make them feel at ease and tto feel compelled to book with you again. The therapeutic relationship is 80% communication skills. You may have distinctions in your disciplines and great business acumen but without rapport, there is no connection and clients will not rebook.

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This CPD course for all complementary therapists integrates NLP techniques to help you to develop and grow your business successfully through effective communication and observation.

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The syllabus covers:

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• The importance of therapeutic communication in building trust

• How and when therapeutic communication starts

• Building and breaking rapport with your client

• Understanding visual cues

• Understanding non-verbal communication

• Changing mindsets to a positive

• The consequences of negativity

• How to give effective aftercare advice that clients will follow

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In order to gain the certification, you need to complete 4 case studies on sheets that are provided using reflective practice to evaluate. There are also lots of helpful hints and tips plus exercises for you to have a go at to make your learning fun as well as informative and relevant.

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Cost £55.00 and is worth 10 CPD points from Complementary Health Professionals (CHP)

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CHP Premier members get a £10 discount